Manager of Community Outreach & Volunteer Engagement



About Us:

University Beyond Bars (UBB) is a non-profit organization envisioned by prisoners and volunteers. For the past 14 years, UBB has empowered prisoners at the Monroe Correctional Complex (MCC) to fulfill their poten­tial through communities of higher learning.  Our mission is rooted in the belief that ev­eryone has a right to education regardless of identity, socioeconomic status, or circum­stance. We provide transferable AA and BA degrees along with a range of cultural and college prep offerings at the men’s facility in Monroe, WA. Over the past two years, 27 students have earned their associate’s degrees and 2 have received their bachelors. Our program has seen significant growth and we are looking to hire a full-time Manager of Community Outreach & Volunteer Engagement (COVE) to help us shape our future and meet our organizational goals.

Position Summary:

The COVE will provide sustained support to our volunteers, develop a comprehensive volunteer training program, eagerly engage with the community, and collaborate with internal and external partners. The ideal COVE candidate will understand the value of cultivating strong relationships and will endeavor to connect with allied organizations and groups that share our vision in order to build capacity and increase UBB’s involvement in the broader movement for educational justice.  

Prisoners play a central leadership role in our organization and are instrumental in helping us stay true to our mission. The COVE will also be responsible for facilitating and working with both our Educational Equity Team (EET) and our Public Outreach & Education Team (POET). EET members work to create educational access for segments of the prison population that have historically not been involved in or have not had equitable access to traditional academic models. The POET develops opportunities to share stories to multiple constituencies about the transformative power of higher education in prison. These teams are comprised of current and former students who work in collaboration with our UBB Board of Directors, faculty, volunteers and staff.

UBB has a staff of 4 who collaborate with our incarcerated Teaching Assistants to oversee a program that offers 25 courses each semester, supports over 200 students, and coordinates the energy of 50 volunteers. The COVE will work closely with the Program Manager to ensure our program continues to meet the needs of our student body. 

Core Responsibilities

Volunteer Engagement & Coordination

  • Recruit, build relationships with, and support all volunteers and educators. This includes responding to all volunteer inquiries, establishing regular check-ins, and ensuring course coverage.

  • In partnership with the Program Manager and Educational Programming & Assessment Team (EPAT), oversee and further develop UBB’s volunteer training curriculum and organize and lead regular training sessions.

  • Evaluate effectiveness of current volunteer engagement strategies and develop new processes for increasing engagement and effective communication.

  • Collaborate with the Operations, Development & Fundraising Manager (ODFM) to ensure the timely completion and submission of all volunteer and guest applications to the Department of Corrections.

  • Act as a liaison with the Department of Corrections to support the engagement of partners and community members.

  • Oversee all aspects and implementation of our Arts and Lecture Series at the prison.

Community Outreach and Partnership Mobilization

  • Support relationship-building with our students' communities of belonging and with Puget Sound area communities invested in creating opportunities for incarcerated and formerly incarcerated students.

  • Deepen and expand our partnerships with allied groups and organizations committed to advocating for incarcerated and formerly incarcerated persons.

  • Collaborate with community partners, stakeholders, and allied organizations to create community events and track opportunities for educational outreach.

  • Co-develop and maintain organizational talking points.

  • Co-create quarterly newsletter, develop a regular social media presence, and update content on our website.

Collective Development 

  • Facilitate the Public Outreach & Education Team and the Educational Equity Team by co-developing and implementing projects, coordinating and facilitating team meetings, communicating with members, cultivating new team members, developing onboarding materials, and providing updates.

  • Build on UBB’s team-based structure, work with community partners to design and implement trainings and workshops to prepare students to take on leadership roles.

  • Participate in monthly Prisoner Advisory Committee (PAC) meetings.

  • Work with TA’s within primary areas of responsibility.

  • Attend Board of Director meetings to report on outreach developments.

  • Work collectively with staff and community members to ensure the health and sustainability of the organization.

What We Are Looking For:


  • A caring and respectful communicator who acts with integrity and in line with UBB’s values, has excellent written and verbal skills, and is able navigate challenging and stressful situations with professionalism and grace. This person would have strong organizational and planning skills, be able to problem solve, and would exhibit professionalism in their work through prompt communication and follow through.

  • A minimum of 2 years experience in leadership development, workshop facilitation, and mediation.

  • Meaningful experience in and a commitment to building and maintaining equitable and accountable relationships and networks.

  • A commitment to supporting the educational progress of incarcerated students.

  • Experience working with incarcerated people and systems-impacted communities.

  • Self-motivation with a strong sense of accountability, the ability to work independently, the desire to work collaboratively, and the capacity to manage multiple projects thanks to exceptional time-management skills.

  • Demonstrated experience working with diverse stakeholders, particularly students of Color.

  • Reliable transportation and the ability to be at the Monroe Correctional Complex 2 – 3 days per week.

  • Proficiency in Microsoft Office, Google Suites, and managing a significant number of emails.

  • We especially encourage formerly incarcerated and systems-impacted candidates to apply.

Notes: Occasional evening and weekend work will be required. The COVE must become a Department of Corrections volunteer in order to work inside Monroe Correctional Complex. Therefore, the applicant must be able to obtain approval through the DOC to work inside the facility and have the ability to maintain DOC training as required by the Monroe Correctional Complex.

This job description is not intended to be, nor should it be considered, an all-inclusive list of the responsibilities, skills, efforts or working conditions associated with the position of the Manager of Community Outreach & Volunteer Engagement.



$45,000-$50,000 / year DOE plus benefits including full medical, dental, and vision benefits, and paid vacation.


Submit a resume and one-page cover letter to explaining why you want to work supporting incarcerated students and what you feel your talents and experience would bring to the position. Applications without a cover letter will not be considered. Application deadline is April 25th. Please write UBB COVE Hiring Committee in the subject line of the email. UBB is an equal opportunity employer.